Frequently Asked Questions

Passport Holder FAQ

Do passport holders protect your passport?

Yes. A good passport holder shields your passport from scratches, bends, water splashes, and everyday wear in your bag. PortCase holders are lined to protect the cover and pages, so your passport stays in better condition for longer.

What is RFID blocking and do I need it?

RFID-blocking material helps stop unauthorised scanners from reading the chip in your passport or contactless cards. If you travel often or carry tap-to-pay cards, an RFID passport holder adds a simple layer of security. Look for our antimagnetic, RFID-safe styles.

Will a PortCase holder fit my passport?

Our holders are sized to fit standard passports used across most countries (around 125 x 88 mm / 5 x 3.5 in). The cover wraps the passport with a little room to spare, so it works for the majority of national passports.

How many cards and documents can it hold?

It depends on the style. Most PortCase holders include slots for your passport plus several cards and a boarding pass; multi-card and bi-fold designs hold more, and some fit two passports. Check each product's specifications for exact slot counts.

Is the leather genuine leather?

We offer both genuine-look leather and high-quality PU (synthetic) leather depending on the style. Each product page lists the exact material so you can choose what suits you. PU leather is durable, easy to clean, and animal-free.

How long does shipping take?

We offer free worldwide shipping. Orders are processed in 1 to 3 business days and most arrive within 5 to 11 business days, depending on your destination. See our Shipping Policy for details.

What is your return policy?

We offer 30-day returns on unused items in their original condition. Just email us to start a return. Full details are in our Refund Policy.

How do I contact PortCase?

Email us any time at sharmasonu.business@gmail.com and we'll reply within 24 to 48 hours, Monday to Friday.